Nothing is more frustrating than your webcam or audio not working right during a call. My webcam or microphone won't work on a call You can do that by clicking your profile photo and choosing Sign Out. Logging in and out of your account on the app might help, too. You also can try visiting the Teams web app instead, if the dedicated desktop app isn't working right for you.
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If this doesn't work, try checking to see if you have a solid and stable internet connection. You can then select the Teams app and choose Force Quit. You also can choose Force Quit from the Apple menu, too. You can do this by clicking: Option, Command, and Esc (Escape) on your keyboard. If you're on a Mac, you can force quit the Teams app to have it refresh. When it restarts, you should see the latest messages again. Once you see it, right-click and choose Quit.
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On Windows 10 you can do this by heading to your Taskbar and look for the Microsoft Teams icon. If you're not seeing the latest messages or threads, then you might need to restart the app manually to force a refresh. One of the most common problems with Teams relates to messages and threads. I am seeing old chats and threads in Teams or my messages won't load Here are some of the most common Microsoft Teams problems and how you can fix them. No need to worry, though, as we have your back. If you're having any of these problems, you might be frustrated.
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It could be stuck loading, or your webcam or microphone might not be working properly when on a call. Sometimes, Microsoft Teams might not be working right for you.